What is your returns policy?
Please see our Returns and Refund Policy for more details.
How do I use a voucher code?
If you have a voucher to use, put your chosen items into the basket and go to the checkout. Select 'Do you have a voucher’ and enter your voucher code to apply the discount to your order.
How do I track my order?
You can track the status of your order by creating an account when you complete the checkout. Each account is created with your email address and a password of your choice.
You can add a telephone number or email address on the order confirmation page to allow order updates via text message or email.
Each parcel we ship will come with order tracking; email or text messages will be sent by the respective courier to confirm date & where possible times on when your parcel is going to arrive.
How fast can my parcel be delivered?
For all our items we offer various options of delivery. If you're not in too much of a hurry, then our standard delivery will usually be with you within 3-5 days after dispatch.
Do we ship internationally?
Unfortunately, we currently do not offer international shipping.
My item is not faulty, can I return it?
Please see our Returns and Refund Policy for more details.
My item is faulty, can I return it?
Please see our Returns and Refund Policy for more details.
How quickly will my return take to process?
Please see our Returns and Refund Policy for more details.
How do I cancel my order?
Please see our Cancellation Policy for more details.